Privacy Policy

Last updated: 15 January 2026

Data Controller Information

The data controller responsible for your personal data is:

Data Collection

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information collected automatically through your use of our website.

Information You Provide

• Contact details (name, email address, phone number, postal address)
• Company information and job title
• Project requirements and technical specifications
• Communication preferences
• Any other information you choose to provide in forms or communications

Information Collected Automatically

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies (see our Cookie Policy for details)

How We Use Your Information

We use your personal data for various purposes based on legitimate business interests, contractual necessity, or your consent. The use of your data enables us to provide our engineering services effectively and maintain our business operations.

Primary Uses

• Responding to your enquiries and providing customer support
• Delivering civil engineering and construction services
• Processing service requests and managing projects
• Sending service-related communications and updates
• Improving our website functionality and user experience
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

• Contract performance: Processing necessary for service delivery
• Legitimate interests: Business operations, customer support, and website improvement
• Legal obligation: Compliance with applicable laws and regulations
• Consent: Marketing communications (where applicable)

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist in our business operations
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or merger
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Our data retention periods are based on business needs and legal requirements.

Retention Periods

• Contact enquiries: 3 years from last contact
• Client project data: 10 years after project completion
• Website analytics: 26 months maximum
• Marketing data: Until consent is withdrawn
• Legal compliance data: As required by applicable law

Your Rights

Under GDPR and applicable data protection laws, you have several rights regarding your personal data. These rights enable you to control how your information is processed and used by synarios.

Your Data Protection Rights Include

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data
• Right to restrict processing: Request limitation of data use
• Right to data portability: Request transfer of your data
• Right to object: Object to certain types of processing
• Right to withdraw consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us at privacy@synarios.top. We will respond to your request within one month of receipt.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide analytics. For detailed information about our use of cookies, please refer to our Cookie Policy.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the following details:

Complaints

If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.